Inviting users
xYago delivers your messages through its own chat network only, with no SMS or email fallback. That is why it pays off for your customers and employees to install the app: the more of them have it, the more notifications arrive instantly.
Link and QR code
Each approved sender has an invitation link,
https://web.xyago.com/app/b/<your-sender> (also in invite_url of
GET /senders/{id}). It opens a page with your verified profile (name, logo and
badge), the text "Get messages from <your company> on xYago" and the App Store and
Google Play buttons. If the person already has the app, the link opens your chat in xYago
directly (and on the page, the Open in xYago button does the same).
In the panel → API Developer → Invite you download the link's QR code (SVG, to print on receipts, invoices or in your store) and copy ready-made texts in Spanish, English and German for your email, your SMS, WhatsApp or your website.
Pending recipients
Messages to phones that do not use xYago yet wait for up to 7 days
(pending_install). The panel lists those
recipients: masked phone, your reference (that is why sending it helps), how
many messages are waiting and until when. It is the list of whom to invite through your own
channels.
As soon as the person installs xYago and verifies their number, your company's chat
shows up on its own with all the messages that were waiting, and you get a
message.sent for each one.
Measure
The panel shows how many new users joined xYago thanks to your waiting messages and how many visits your invitation page had (no personal data: no IP is stored and no cookies are used).
Good practices
- Announce it before you start sending through xYago and put the link in your usual channels.
- Send only service notifications the person expects. Promotional messages are not allowed.
- Do not send to phone lists unrelated to you: if many messages go to phones without xYago, xYago pauses messages to new recipients.